This Privacy Policy applies to the TapPlay mobile application (hereinafter referred to as the “App”), which is provided by BIGTREEADS PTE. LTD. (the “Provider”). The App is offered as an ad-supported service and is intended for use in its current form (“AS IS”).
When you install and use the App, certain types of data may be collected automatically, including:
Device Internet Protocol (IP) address
Pages visited within the App, along with timestamps and duration of visits
Overall time spent in the App
Mobile operating system details (Android version, API level)
Device information such as model, manufacturer, system version, and unique identifiers
Network details such as WiFi status and connection type
Advertising ID (GAID) used for personalized ads and attribution
App installation and usage analytics
Crash reports and performance data for app stability
Push notification tokens for sending updates
We do not collect precise GPS or real-time location data.
Additionally, for enhanced functionality, the App may request specific personal information, for example:
Mobile number for login and account verification
Unique User ID for account-related services
Withdrawal account details to process payments (bank account, e-wallet information)
Task completion records for calculating rewards
Invitation and referral information
Ad interaction data (views, clicks, completions) for reward attribution
Game and offer completion status
All information collected will be handled in line with this Privacy Policy.
Collected data may be used for:
Account Services: Registration, login, verification, and security.
Reward System: Calculating points and distributing rewards for completed tasks, watching ads, and playing games.
Ad Attribution: Tracking ad views, clicks, and completions to ensure proper reward distribution.
App Improvement: Monitoring app usage, crash reports, and performance data to refine features and stability.
Communication: Sending push notifications, updates, and promotional content.
Analytics: Understanding user behavior to improve app experience and optimize ad delivery.
Payment Processing: Processing withdrawal requests and maintaining transaction records.
Compliance: Meeting regulatory requirements and protecting legitimate rights.
Users earn points by completing in-app activities such as watching ads, testing games, filling surveys, or finishing specific offers.
Points come from revenue share after settlements with partners. Rewards are not direct cash but profit-sharing allocations.
The App reserves the right to change reward rules in line with business or partner adjustments, with prior notice inside the App.
Any fraudulent behavior (e.g., cheating, exploiting bugs, fake traffic) may result in account suspension, reward forfeiture, or legal action.
Points may be exchanged for cash or virtual items if redemption conditions are met (such as a minimum threshold).
Requests must be made through official in-app channels with correct account details (e.g., bank account, e-wallet, gift card).
Processing typically takes 1–7 business days, depending on payment partners.
Redemption limits (amounts and frequency) may apply and will be announced in the App.
Transactions may be subject to manual or automated anti-fraud checks. Suspicious activity can lead to rejection.
Users are fully responsible for providing accurate payment information. The App is not liable for failed transactions caused by incorrect details.
The App must not be used for illegal or restricted activities, such as gambling, fraud, or money laundering.
Users may not tamper with or disrupt the App’s normal operation (e.g., hacking, reverse engineering, or generating fake traffic).
Third-party ads may appear within the App. Any interaction with those ads is governed by the advertiser’s terms.
Feedback, suggestions, or ideas submitted through the App may be used by the Provider and partners for product enhancement and promotional purposes without additional compensation.
We may share anonymized or aggregated data with third-party partners to enhance service quality. The App also integrates third-party services, each with their own privacy policies:
Information may also be disclosed if required by law, to protect rights or safety, investigate fraud, or to trusted partners working under confidentiality agreements.
You have several options to control data collection:
Uninstall the App: You may stop all information collection by uninstalling the App using the standard uninstall process of your device or app marketplace.
Disable Personalized Ads: You can opt out of personalized advertising by adjusting your device's advertising settings (Settings > Google > Ads > Opt out of Ads Personalization).
Disable Push Notifications: You can disable push notifications through your device settings or within the App settings.
Contact Us: You can request data deletion or account deletion by contacting us at [email protected].
Note: Some data collection may continue for essential app functionality and security purposes even after opting out of certain features.
The Provider retains user data for as long as the account remains active and for a reasonable period thereafter. Retained data may include:
Account and profile information
Task completion and reward history
Withdrawal details for transaction records
Referral and invitation logs
Analytics and device information
If you wish to have your data deleted, please contact us at [email protected]. Certain information may be preserved for legal or operational reasons.
The App is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover such data, it will be promptly removed. Parents or guardians who become aware of unauthorized data collection should contact us immediately at [email protected].
Data related to task and reward mechanisms includes:
Records of completed tasks and earned rewards
History of withdrawals and transactions
Referral tracking for commissions
Ad engagement data (views, clicks) to ensure fair attribution
Device analytics for performance optimization
As an ad-supported app, we collect specific data for advertising purposes:
Ad Interaction Data: We track which ads you view, click, and complete to calculate rewards and prevent fraud.
Advertising ID: Your device's advertising identifier (GAID) is used for personalized ad delivery and attribution.
Ad Performance Metrics: We monitor ad loading times, completion rates, and user engagement to optimize ad delivery.
Third-Party Ad Networks: We work with multiple ad networks (AppLovin, Vungle, Unity Ads, ByteDance, Bigo) who may collect their own data according to their privacy policies.
Attribution Data: We use AppsFlyer and other attribution services to track app installs and user acquisition.
Revenue Sharing: Ad revenue data is used to calculate and distribute rewards to users based on their engagement.
You can opt out of personalized advertising by adjusting your device's advertising settings, though this may affect the number and relevance of ads you see.
The Provider employs multiple safeguards to protect user data, including:
Data encryption during transmission and storage
Secure login and authentication processes
Access controls and monitoring systems
Regular security updates and audits
Secure payment handling procedures
This Privacy Policy may be revised periodically. Updates will be published on this page, and continued use of the App signifies acceptance of any changes.
Effective Date: September 25, 2025
If you have questions or concerns regarding privacy or data use, please reach out to us at: